Converso

Converso is a sophisticated platform that seamlessly integrates custom GPT from OpenAI or Voiceflow AI Assistant into an omnichannel helpdesk system. It enables businesses to deploy AI across various channels such as webchat, WhatsApp, and SMS, significantly reducing human agent workload while maintaining high service standards. Converso facilitates smooth escalation of complex inquiries to human agents when necessary, ensuring a seamless customer support experience. All interactions are efficiently managed through a unified inbox, promoting collaboration among teams and enhancing response times. Transform your customer service capabilities with Converso.

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